Welcome to Grill Makers in Irbid, Jordan. These terms explain how to use our website and order products through it. Your statutory rights under Jordanian consumer protection laws remain unaffected.
Items are subject to availability and operating hours. Some website images are illustrative or digitally generated, and actual presentation may differ. Please refer to each item's description and selected options for its ingredients and included components.
Prices are displayed in Jordanian dinars. The order summary shows item prices, delivery charges, and any applicable taxes before confirmation. Available payment methods are those displayed at checkout. Additional charges will not be added to a confirmed order without informing you and obtaining your agreement.
Please check your name, phone number, delivery address, and selected items before submitting an order. Acceptance depends on item availability and our ability to provide the service. If an order cannot be fulfilled or contains a material error, we will contact you to explain the available options before proceeding.
Delivery availability and charges depend on your location and the options offered. Preparation and delivery times are estimates and may be affected by order volume and traffic. Please keep your phone available so we can contact you about your order.
To request a change or cancellation, contact us promptly at 0790946294. Available options depend on the preparation stage. We will explain the status and any refundable amount before agreeing on the next step, without limiting your statutory rights.
If your order is incomplete, incorrect, or has a quality issue, please contact us promptly with the order details and a photograph where possible. We will review the issue and agree on an appropriate remedy, which may include supplying missing items, replacement, or a refund as appropriate and required by law. The refund method and expected processing time will be explained when approved.
If you have a food allergy or a special dietary requirement, contact us before ordering to ask about ingredients and whether we can accommodate your request. Removing an ingredient does not confirm that a meal is free from allergens or possible cross-contact.
Please use this website lawfully and provide accurate information. Misuse of the ordering service, attempts to disrupt the website, or access to other people's information are not permitted.
These terms may be updated to reflect service changes. Updates apply to orders placed after publication. These terms are governed by Jordanian law and do not exclude any mandatory consumer rights.
Grill Makers — Irbid, behind Safeway,
beside Noura Al-Eidi Mosque, Jordan.
Phone: 0790946294
